Frequently Asked Questions

What do I need to rent a bike?

ID and a credit card number (or cash) is all we need. 

What colour do your bikes have?

Our bikes are blue, which make them easy to recognise in a crowded place. Blue bikes are also not interesting for thieves, since they stand out. Amsterdam has more than 800.000 bikes, of which mostly are anonymous black. The disadvantage for black bikes is that they are interesting for thieves and it is hard to find your bike back in crowded places.

What does the insurance cover?

The insurance covers theft. We offer free insurance, where other bike rental shops charge you extra for the insurance.

Is it possible to pay with cash in your shop?

Yes, this is possible. You can choose this payment method at the checkout.

Can I ride a regular bike with two people?

No, this is not allowed, the luggage carrier has a maximum weight of 15kg.
You can book a tandem to ride one bike with two people.

Can I cancel my booking?

We have a cancellation period of 48 hours, if you cancel your booking within 48 hours we will charge you the full amount. If you cancel before 48 hours, you are not charged anything.

Can I park everywhere in Amsterdam?

No. But the main squares have special bike areas where you can park. You always get two strong locks too.

Are you opened everyday?

We are opened 365 days in the year.

What happens if it rains?

We are still opened if it rains, and we offer poncho’s in our shops.

Do the prices for the tours include the cost of a guide?

Yes, the tour prices are for the bikes and your personal guide.

Do you provide locks with the bikes?

Yes, every bike is provided with two strong locks.

Do you provide helmets?

We don’t provide helmets since this is not mandatory according to Dutch law, however it is possible for you to take your own helmet with you.

Do you offer group discounts?

If your group consists of more than 10 people, please send us a message so we can offer you a customised deal.

Is it possible to book a boat tour and a bike tour?

Yes, this is possible. Send us a message to get a request for a package deal.

Find Us

Location A

(2 min walking from Rijksmuseum)

Kerkstraat 143

1017 GG Amsterdam
Phone +31 (0)20 4221026
Mobile: +31 (0)641999258

Services: Bike Rental, Tours and Reparation

Opening hours: Everyday from 9am to 7pm.

Location B

(2 min walking from Central Station)

Spuistraat 1C
(Central Station)

1012 SP Amsterdam
Phone +31 (0)20 3301255
Mobile: +31 (0)641999258

Services: Bike Rental, Tours and Reparation

Opening hours: Everyday from 9am to 7pm.

Our opening hours

Everyday from 09:00 - 18:00 (9am to 6pm)